Vulcan software

Maptek is a world leader in the development, sales and support of geological modelling and mine planning software. Maptek's product suite encompasses the entire mine planning and production process, with Vulcan software as the keystone. Developments of our core Vulcan product are in line with Maptek's overall long term strategy to deliver innovative mine production solutions.

This strategy involves encapsulating all relevant data to enable decision support for mine modellers and planners through access to the best information possible. Embedded optimisation of all sub-processes with feedback from the real time mine production environment produces the best possible financial outcome from the extraction of a particular ore reserve.

We remain committed to the global mining industry and to the continuation of research and development in the Vulcan software product. We continue to build on past successes, solving customer problems in both open pit and underground mining environments.

Our long term product strategy includes:

• Maintaining Vulcan’s position as the most functional and easy to use mine planning software package in the world
• Convergence of Vulcan with third party and other Maptek products to provide a central platform for ease of delivery of key technology to users
• Embracing new technologies as they emerge and mature to add value to our customers' businesses
• Continue to invest in and explore strategic R&D opportunities.

Vulcan Implementation Support
Maptek’s managed implementation support results in a coordinated and controlled approach to rollout of the latest Vulcan product release, enabling customers to realise a quick return on their investment. With a managed implementation, the objective is to:

• Increase productivity and skill levels of all Vulcan users
• Provide specific information about realising the benefits of the new features and functionality of the latest product
• Control the implementation, resulting in documented improvements to your business.

Vulcan Training
Maptek’s extensive global training network allows all geographic regions to be served by experienced, qualified technical support specialists. We offer a range of Vulcan courses, each of which includes detailed training notes and relevant data sets. In addition, Maptek can provide tailored training courses to cover specific functionality or run internal training courses with proprietary data sets. Vulcan training courses are conducted in Maptek offices or on site, as required.

Vulcan Consulting
Post sales consulting services include:

• Help Desk Support – our technical services team is available for phone or email support about specific problems and to provide assistance on the application of Vulcan software.
• Consultancy Services – Maptek offers comprehensive consultancy services to meet your short or long term needs. We work in partnership with our customers, guaranteeing positive outcomes in:
• Geological interpretation, modelling and evaluation
• Mine planning, feasibility and assessment studies
• System management, system integration and contract programming.

Vulcan Development Capabilities
Maptek can enhance the cost effectiveness and efficiency of your mining operation. Maptek consultants will advise on customising your site software and hardware environment. Our team of experienced programmers can develop and modify applications to suit your requirements.

Maptek offers tailored development services to maximise software usage and streamline your system

• Project management
• Systems development and integration
• Systems support – applications, hardware and networking
• Systems consultancy and strategic planning
• Business analysis
• Business consultancy

For more information on Vulcan software and services, contact your local office.